Down the Road

Item# I31497
$15.00 $15.95
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Elisabeth Kubler-Ross said the most beautiful people she's known are those who have known trials, struggles, and loss and have found their way out of the depths. When I think of inspirational women who have found their way out of the depths, I think of Jenn Weinshenker. It's hard to read her story and not be deeply moved -- and changed in a good way. Life changed for Jenn on June 20, 1994 when a car crashed into her van. As she puts it,''Normal was gone.'' For years she couldn't make sense out of words, follow a recipe, or move fast, and every step sent intense pains shooting through her body. A constant loud noise echoed inside her head, she saw double, and vertigo was relentless. Oh, and did I mention she didn't have health insurance and that her husband left her to cope with all of this as a single mom? Before you think,''Stop! This is too sad. I can't bear to hear any more!'' I'm here to tell you this book is not a downer at all. Although Jenn has endured unthinkable trials, her book is not about being a victim or offering syrupy answers for difficult questions.

This page-turner documents the real journey of a real and raw woman you will fall in love with because of her vulnerability and courage. In the process, you'll gain a greater perspective for when ''normal'' feels gone from your own life. You'll end up believing,''If she can rebuild her life into something so wonderful and productive, what can I accomplish if I set my mind to it?'' Because of Jenn's brain injury, she writes in a unique style which seems idiosyncratic at first, but ends up only adding to the ease and expressiveness of the book. The prevailing message is that no matter what curve ball awaits us down the road, we can not only survive, but thrive. This book is a treasure.

Shipping Information

Order Processing Your order will be processed within 1-2 business days after it is placed. If you need your order more quickly or if you have any questions, please contact us by phone at 888-481-6745 (9AM- 5PM EST) so we can assist you. Local or international calls: 802-860-1300.

Standard Shipping We ship by both UPS and the U.S. postal service. We select the most efficient method for your order. If you prefer one method over the other, please let us know. Please Note: UPS requires a physical street address.

Standard UPS (3-7 business days)

Standard UPS US Parcel Post (2-3 weeks).

Please include shipping as indicated by the following chart, based on your merchandise subtotal:

Merchandise Total Shipping and Handling
$15.00 and under Add $6.95
$15.01 to $30.00 Add $8.95
$30.01 to $50.00 Add $10.95
$50.01 to $70.00 Add $12.95
$70.01 to $90.00 Add $14.95
$90.01 to $110.00 Add $16.95
$110.01 to $130.00 Add $18.95
Over $130.00 Add $20.95

 

Faster Shipping For Priority Mail, add $8.95 to your standard shipping rate above. You can expect your order to arrive 3-5 business days after it leaves our warehouse.

Alaska, Hawaii, U.S. Territories and International Shipping: We ship only via USPS Priority Mail to these locations as UPS is considerably more expensive. Our shipping rates for these locations are based on weight. If the estimated shipping charge will cover the cost of the shipment, we will send it out. If not, we may contact you for authorization prior to shipping.

Contact for Quote For some locations, we have not calculated shipping rates. Please place your order and then you will be contacted prior to shipment via e-mail with a quote for the delivery cost of your order. Upon approval and payment of these charges, we will ship your merchandise.

Return Policy We want you to love your purchase! But if not, here's our return and exchange policy.

RETURNS AND EXCHANGES

We want you to be happy with your order, so if anything doesn’t fit the bill (or the body), you are free to return or exchange it within 4 months of the purchase date, however:

  • Items must be received in like-new, resalable condition. We reserve the right to determine “like-new condition”.
  • We will not be able to take back any items that are soiled, have acquired a scent, or show signs of use or wear.
  • We can only accept products that require assembly in their original kit form. Once they have been assembled, we can no longer accept them for return.
  • We will apply a $5.00 restocking fee to each returned item that requires repackaging and/or a new product box.

HOW DO I ARRANGE A RETURN?

Call 888-481-6745 (9AM-4PM, EST) or email us at service@isabellacatalog.com to receive a return authorization (RA) number. This number helps us to know what to do with your return when it arrives back at our warehouse, so it is important that it be clearly written on the outside of the box.

Return your merchandise to us at:
Isabella
120 Graham Way 

Suite #200
Shelburne, VT 05482

*Don’t forget to write your RA# on the outside of the box!

Always use a trackable carrier like UPS, FedEx or Priority Mail.

WHAT ABOUT SHIPPING CHARGES?

Except in the case of damaged or defective merchandise, you are responsible for the cost of return shipping.
Exchanges of clothing items are returned to you with no additional shipping charge.
Exchanges of all other items will be charged shipping based on the dollar value of the exchanged merchandise per our shipping rate chart found here.

HOW WILL I BE CREDITED FOR MY RETURN?

Returns received within 4 weeks of the purchase date will be credited back to your original form of payment.
Returns received after 4 weeks and up to 4 months after the date of purchase will receive store credit issued in the form of a gift certificate.

WHEN WILL I RECEIVE CREDIT FOR MY RETURN?

We do our best to process returns within 3 days of receipt, though may occasionally take as much as 5 days between Thanksgiving and January 15.
Credit to your account should post within 2 days of our processing of your return, but may take as many as 2 billing cycles to appear on your statement.

WAIT A MINUTE. I STILL HAVE A QUESTION.

If you have any questions regarding Returns & Exchanges, please contact us at 888-481-6745 (9AM-4PM, EST) or by email at service@isabellacatalog.com or at:

Isabella
120 Graham Way
Suite #200
Shelburne, VT 05482